Lauren Kopycinski

At checkout, provide your first and last name, phone number or email address associated with your account so the store associate can look you up in the system. Points for all qualifying purchases w...

Joining is simple! You can sign up for free on our website or in-store. Online: If you already have an online account, log into your account at DXL.com/rewards and you will be prompted to join. If ...

For the quickest processing of your web or phone order exchange, fill out the return/exchange form and use the enclosed pre-paid UPS return label ($7.50 will be charged against your original method...

It can take between 1-4 business days (not including weekends and national holidays) for us to prepare a package for international delivery.Once your order ships, you will be sent an auto-email con...

Customs clearance is completely beyond our control, as are any delays resulting from inspections by the customs authorities. As only the recipient of the package can make an inquiry with the local ...

Shorts, Pants and Jeans When ordering, please review the inseam measurements offered. For our Tall customers the rise will also be longer to help offer the best comfort possible. The below measurem...

While conventional tape measure methods are still effective for basic dimensions, our FITMAP® Sizing Technology maps 242 individual points of measurement on your body, providing a level of unrivale...

Find a lower price on an eligible product at a Qualified Retailer, contact Customer Service via chat or phone at 855.746.7395 and email them valid proof of the lower price.   DXL Price Match Guaran...

Once you have achieved the dollar spend for the next tier, you’ll be moved into the next higher tier within 24-48 hours and will receive the tier level benefits associated with that new tier going ...

Please check your DXL Rewards dashboard to see if your eligible purchase is reflected in the "Activity" tab. If the eligible purchase does not show up after 3 days from the date your order ships, p...