It can take between 1-4 business days (not including weekends and national holidays) for us to prepare a package for international delivery.
Once your order ships, you will be sent an auto-email containing tracking information.
To track your order, please use the Order Status link in the header or footer of the website.
If there has been no update on the tracking information for more than 5 business days, please let us know so that we can open an investigation.
The investigation to locate a package may take several weeks.
If for any reason it is determined the parcel is lost in transit you will be issued a full refund.
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