I should have earned points for an eligible purchase, but I don't see the points added to my total points balance. What should I do?

Please check your DXL Rewards dashboard to see if your eligible purchase is reflected in the "Activity" tab. If the eligible purchase does not show up after 3 days from the date your order ships, please reach out to us at customerservice@destinationxl.com. Please include your order number which can be found in the order confirmation email you receive after placing your order.